Xiaomi 15 Ultra received with a small defect above main lens
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They have refused to replace it !!!
It’s a joke this company ! The phone has factory defects: microphone background noise and dust inside glass.
Lmao bro I’m pushing 40 and make enough to live comfortably.
A 0.4mm spec under the glass on an area that is ~not~ in front of the cameras lens and sensor is the epitome of a non issue.
Dust seems like out of frame and will not affecting photos, if money-back deal was fair I’d be lazy and probably go for it
No worries- you will understand when you will get your first hard earned money paycheck.
Dude it’s a microscopic spec. This is anal and a waste.
Man I hate this planet
It doesn’t matter, fact is a fact if you pay a lot of money for a device and ignore defects then you let companys Quality Control issues slide…
It’s not even in front of the lens! It will effect literally nothing!
Not for that money… That is a 1500usd+ device…
What do you mean go for partial money back? Are you recommending OP that is better to get only some part of his money back instead of replacing??? I am so confused…
Get it replaced man! Too expensive to play around and take any chances.
Exactly!
For what it cost I would get it replaced and expect perfect device on arrival.
Even if it is a fully functional device but it is cosmetic it should definitely be returned for a perfect one as it is a very expensive device.
If you are using a phone to get these pictures, then that’s probably a better phone to own
Man there are other defects on the phone as I said. Please read all posts not the first. we aren’t worried, just pay a flagship and we want a real flagship. Byr
Are we serious? People are dying on the other side of the world from hunger death burning, you name it. And you’re out here worried if a subatomically sized quark will affect your footage with this subatomically sized quark.
I don’t …. Like how come are you worried about that when:
A) you got other cameras
B) it’s fucking small
C) not caused by physical movement damage, and
D) HOW ARE YOU WORRIED ABOUT THAT WHEN THE ENTIRE PHONE IS THAT FUCKING DIRTY?
I have contacted Xiaomi, they should study my case…. I ask for a replacement but they want to study my case for an unknown delay… Very annoyed !
I’m in france, i know that with Samsung I have had many replacement last years but with Xiaomi I hope too.
If you’re in the EU, warranty should cover it.
Ok i hope to get a replacement without problem… Please look at this short video to hear the noise.
drive.proton.me/urls/Y5XBEDXRFR
[drive.proton.me/urls/Y5XBEDXRFR](http://drive.proton.me/urls/Y5XBEDXRFR)
Return it. It’s a $1000+ flagship and the admission price alone warrants a near-flawless experience.
Now i want a replacement as the old has 5g defective and this one has micro noise in video…
point and shoot cameras are allowed everywhere, its the mirrorless with big 20cm lenses that are problem
I’ve owned my Xiaomi 15 Ultra since March, but last week, I noticed an issue similar to the one described by the original poster. Strangely, my phone has a plastic cover around the edges of each lens and sensor, so I’m unsure how the spots appeared.
When I visited the Xiaomi service center, the staff confirmed that the issue wasn’t caused by internal dust but was instead cosmetic damage. They offered to replace the entire lens cover for around US$65, but I declined. I didn’t want to risk potential damage to other components during the disassembly process.
That’s the telephoto lens not main
Ask them to get the old one back first, if they can’t do it and ask them to send another new one for replacement.
There is another issue : weird background noise in video recording as my faulty X14U has in 2024. The OIS must be damaged during shipping ! I hope to get a replacement again… A nightmare Xiaomi !🤪
That point is nothing! Enjoy the device
Yes i know. But i have just tested the video recording and get this issue : a background noise in all video, and when 4.3x ON the ois rattles again…
That lens dust even other brands have it
Replace the replacement
I have another issue that wasn’t present on the previous unit : the phone makes noise when I tilt it. The previous was silent. I know the stabilization system can make a sound when Off but here it is a big sound.
Can you notice anything wrong? If not then either it doesn’t affect anything or the effect is too small to notice, and in either case it’s a non issue.
Send it back. That is way too expensive to accept any damage right out of the box. Just saying
This is literally a non-issue.
Go use and enjoy your phone mate!
That’s the smallest dot ever. If everything else works fine, I would probably just deal with it. At least you don’t have some small scratches like mine, that huge camera lens is tough to take care of.
The product is fully functional. The issue is 100% cosmetic.
It’s impossible for it to affect the image as the defect is not on the transparent part of the glass that actually lets light in.
You can get a part of money back depending on defect in Turkey instead of going for full return. If possible I’d do it if I were u
You can’t use a camera anywhere. A lot of the places don’t allow it also it isn’t with you all the time
That’s why do not invest that much money on a smartphone just buy a iQOO 13 and buy a dslr
Doesn’t look as if it’s going to create any problem in images. Already others have said in this post so rest assured phone should be ok.
If you have to ask if it can affect the image, then it most certainly does not.
Yes my previous lost 5g after 7 days. Datas mobiles stop to work…
You’re right that there is a risk of getting one with a larger problem.
Yes I think so. Laminated inside. But i’m afraid to get other issues if I change the phone again. I have sent photos to Xiaomi. During the delay, I will test the phone.
I agree
It seems to be a piece of dust laminated inside the camera housing, but it looks to be outside the lens itself, so it shouldn’t affect photos. But getting (another) replacement while you can is probably the way to go.
Do you think it can affect the image ?
If there are no issues with the images, you can look past that dot
Sorry my initial text has disappeared :
\- My first X15U has issue on 5G so I get a replacement yesterday but
\- The box was deformed during shipping
\- There is a small defect on the black area above the main lens, it is like a small white shiny point, not dust or dirt. I can’t remove it. I think it doesn’t affect the lens but what do you think about that ?
Thanks
Return it and get another one, even if it is a replacement. It is your right to have a fully functional product.
I don’t know and it is already a replacement !
? If you think the product is defective return it and get another one.