Recently ive send a report ticket to Xiaomi, how long do I need to wait, in order to get an answer from them?
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Recently ive send a report ticket to Xiaomi, how long do I need to wait, in order to get an answer from them?
no wait or contact the chat tomorrow
So should I wait or resend the ticket?
but yesterday it was sunday !
I’ve send them the ticket yesterday and no answer
one or two day for customer support. Chat is better to get an answer quickly.
Depending on how I reached out to them, if in the feedback app, I’d get a notification. If I emailed, then I get an email back.
Do you get a notification of when they respond?
Literally a day or less for me. And if I’m submitting a bug I usually hear back within a week with a patch/update