Recently ive send a report ticket to Xiaomi, how long do I need to wait, in order to get an answer from them?
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Recently ive send a report ticket to Xiaomi, how long do I need to wait, in order to get an answer from them?
Literally a day or less for me. And if I’m submitting a bug I usually hear back within a week with a patch/update
Do you get a notification of when they respond?
Depending on how I reached out to them, if in the feedback app, I’d get a notification. If I emailed, then I get an email back.
one or two day for customer support. Chat is better to get an answer quickly.
I’ve send them the ticket yesterday and no answer
but yesterday it was sunday !
So should I wait or resend the ticket?
no wait or contact the chat tomorrow