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Support XiaomiEnlightened
Asked: Tháng 5 7, 20252025-05-07T20:19:42+00:00 2025-05-07T20:19:42+00:00In: Tips, Tricks & Customization

OS Issue

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My sister has a problem with her Note 13 pro +
As you can see sometimes 1out of 5 times this happen the phone can be used appart from notification until I press the home buton then it can be used again normaly
I also notice sometime when locking the phone it would turn on the screen again by itself
If you can help me find a solution or if anyone of you as the same issue please tell me
She is on Hyper Os 2.0.6.0

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10 Answers

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  1. Akamashi
    Akamashi
    2025-05-07T20:24:01+00:00Added an answer on Tháng 5 7, 2025 at 8:24 pm

    Maybe an ad is showing which does not show correctly. Check if you have any suspicious apps on your phone.

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  2. vRipply
    vRipply
    2025-05-07T20:33:13+00:00Added an answer on Tháng 5 7, 2025 at 8:33 pm

    Tried removing an unknown app which didn’t have a name will see if it was causing the problem

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  3. fredastaire355
    fredastaire355
    2025-05-07T20:39:24+00:00Added an answer on Tháng 5 7, 2025 at 8:39 pm

    I had a similar problem with my Galaxy S25. I solved it by taking out the SIM card and reinstalling it. Weird, but it worked.

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  4. Inevitable-Nail1168
    Inevitable-Nail1168
    2025-05-07T20:43:03+00:00Added an answer on Tháng 5 7, 2025 at 8:43 pm

    Thats definitely causing the issue

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  5. Joyy700
    Joyy700
    2025-05-07T20:47:38+00:00Added an answer on Tháng 5 7, 2025 at 8:47 pm

    If you have not restarted from a long time, restart it. Problem will go away

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  6. Kushagra069
    Kushagra069
    2025-05-07T21:44:20+00:00Added an answer on Tháng 5 7, 2025 at 9:44 pm

    Which model?

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  7. Vishal200
    Vishal200
    2025-05-07T22:53:41+00:00Added an answer on Tháng 5 7, 2025 at 10:53 pm

    Check all apps in settings see if particular app is allowed to run in background.

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  8. vRipply
    vRipply
    2025-05-07T23:17:30+00:00Added an answer on Tháng 5 7, 2025 at 11:17 pm

    Seems like it was the problem she had no problem since i removed it

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  9. vRipply
    vRipply
    2025-05-07T23:19:11+00:00Added an answer on Tháng 5 7, 2025 at 11:19 pm

    Redmi Note 13 pro + 5G
    I think it’s resolved now that I remove the app

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  10. Money_Quit3064
    Money_Quit3064
    2025-05-14T20:53:17+00:00Added an answer on Tháng 5 14, 2025 at 8:53 pm

    What an invisible app was there?

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