[https://imgur.com/a/S7aN243](https://imgur.com/a/S7aN243) Hey, my sister’s phone sometimes gets a blank notification which mutes the phone. Pressing and holding does nothing. Pressing clears the notification. Has anyone encountered this problem? Do you know how to solve it?

If I go to settings > app> permissions > files and media , there are 2 downloads apps than can be seen. Do you guys also have this?

Let me know what are some reasons why I should pick one over the other, and what are each phones strong features